Frequently Asked Questions
Everything you need to know about shopping for your little ones.
What is your shipping policy for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while a flat rate applies to smaller orders.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Are the materials used in your clothing safe for newborns?
Yes, we prioritize safety and comfort. Most of our newborn collection is made from 100% organic cotton and uses non-toxic, lead-free dyes.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.